shipping charge for parts
It happens, kids, pets, life in general and sometimes things break. Contact us if you have any issues within one year of your purchase date. We will gladly help you with replacement parts free of charge.
If your purchase date exceeds one year, we will ask that you pick up the shipping cost of the part but we will replace the part free of charge.
Hardware will be replaced one time free of charge. If you find that you need a repeat of the same piece or it is beyond one year, we will provide a replacement but ask that you pay the shipping charge for the item.
A small part- hardware, or a piece smaller than 4" wide and 14" long
A medium part - kick plate, drawer front, smaller than 10" wide and 36" long
Anything over the above is a large part.
I still have questions….Great! We have a lot of answers!
A little about us...
We are a small, family-owned business. Tom and I both work non-stop doing what we love best and feel very grateful for this opportunity. We are located just outside of Kansas City, Missouri, so your new furniture will be made in the USA! You can find out more about our story: ABOUT US
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Click the link to quickly locate the information you need:
SHIPPING - RETURNS - ORDER CHANGES - CANCELLATIONS
DAMAGE - NEW PARTS
MEASURING - COLORS - DRAWER DIMENSIONS - DOOR STYLES
- Materials and colors for cabinets and hampers
- Measuring for pet feeders
- Stove cover measuring and information
- Drawer dimensions and cabinet door styles
ASSEMBLY - BACKING and MOUNTING
USING - CLEANING
TABLES
MISCELLANEOUS
