Shipping information
1. What is the current lead time?
Our current lead time is at least 2-3 weeks as of May 15, 2024. Please know that sometimes as a small business, we can hit a snag and things can slow us down but we will work hard to keep up with this posted time. We appreciate your patience while we create your beautiful item!
2. Why do I not see shipping rates?
Shipping is free on orders over $75.00 or you are in Hawaii or Alaska, please message us for rates as they are NOT the same. We wish they were. We ship only to the United States (48 contiguous). We do not ship to APO, FPO, or PO boxes.
If your item is freight and you are located in Oregon, New York, Washington, or California please contact us before ordering. There are additional charges to those states that need to be calculated These additional charges are typically $150.
WE NO LONGER SHIP TO CANADA as of 4/2/24
3. Where do you ship? Who is your shipper? How much is shipping?
Shipping is free for the contiguous U.S. We ship only to the United States.
We send tracking numbers to all customers when an item is shipped. The customer is responsible for the item once it has been delivered.
If you are in Hawaii or Alaska, please message us for rates as they are NOT the same. We ship via FedEx.
Our carrier is FedEx. We will ship to the address listed on your order. If you have entered the wrong address, immediately message us before we ship your item. We can help. But once it ships, it has to be redirected and FedEx will pass along a charge to you for that service.
Large coffee tables and quad units with drawers are sent via FedEx freight. For quad units choose freight for this to be applicable. Freight delivery is to the first floor front door, back door or garage door of choice. An adult may need to be present for delivery. Entry tables and end tables are sent ground. Entry tables require some assembly.
Quad trash and laundry cabinets: When available we offer expert assembly with FedEx Freight shipping, (to the first level entrance of the home, building, or driveway). To receive your item fully assembled and delivered via freight to your first floor door, please use the dropdown menu.
4. Local pickup:
If you are local to Kansas City, contact us to pick your item up. Our hours are 8-4:30 Monday through Friday.